What is Fausta

Fausta is India’s largest beauty salon chain offering standardized Salon & Artist in different locations across the country.

How is Fausta different from other salon or an online marketplace of these kind of services?

When you book www.thefausta.com, you get a guaranteed amazing FAUSTA experience across all salons under the FAUSTA network unlike an online marketplace where the end-user experience is not standardized. In short, when you book FAUSTA, you get services in FAUSTA and not any random XYZ salon.

How big is the FAUSTA network?

The network of branded salons currently includes over 2500+ Salons spread across 180 cities with more cities and salons planned to come up very soon.

What are the key features of ‘standardized’ FAUSTA?

The key features include AC with TV, spotless linen, free Wi-Fi and hygienic Salon, trained staff, 100% authentic products, customer support.

How much does an FAUSTA cost? Are there any hidden charges to be paid?

services usually start at Rs 30 but can be lower than this price due to Sale, Coupon Discounts etc. There are no hidden charges.

How can one book an FAUSTA?

FAUSTA can be booked in various ways including through the Fausta app, through the www.thefausta.com website and on phone by calling 99999117278.

Does any payment need to be made at the time of booking?

Customers have the option to either make an advance payment or pay at the salon.

How do I locate the FAUSTA salon I have booked?

There are many ways to locate your FAUSTA.

On the app, please tap on “Get Directions” on the “Upcoming Booking” card.

After a booking is created, you will receive an e-mail with the address of the salon.

After a booking is created you will receive a confirmation SMS that has a map link of the FAUSTA booked as well the address of the FAUSTA Salon.

You will also receive an SMS with directions to reach the Salon booked on the day.

What are the standard opening and closing times?

The standard opening time is 9 AM and the standard Closing time is 10 PM. 

Can I get my booking revised?

Of course! Simply call us at 99999117278 and our customer care representative will assist you with the revised booking.

Can I get my booking cancelled?

You can cancel your booking using our website or mobile app. You can also call us on +91-9560806960 to cancel your booking. The applicable refund amount will be credited to you within 4 working days. However, it may take an additional 3-14 working days to reflect in your account, depending on the processing time taken by your bank.

What do I need to carry to the Salon to ensure a quick service?

You need to carry the confirmation e-mail/ booking ID sent to you at the time of booking

I intend to take service at FAUSTA for a long period. Am I eligible for any special discounts?

You could be eligible for a special discount based on the duration and number of services you take. Please send an e-mail to support@thefausta.com or call 9560806960 for details.

I am looking for corporate bookings with FAUSTA. How should I go about it?

For corporate bookings, please send an e-mail to support@thefausta.com or call +91 99999117278.

I am a Salon owner. How can I partner with FAUSTA?

To join our ever-expanding network of Salons, simply call us at 99999117278 and we will get back to you with all the details.